Frequently Asked Questions
Everything you need to know about our premium optics and services.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
Do Samyang lenses come with a manufacturer warranty?
Yes, all our new lenses come with a standard 1-year limited warranty that covers manufacturing defects in materials and workmanship under normal use.
What is your return policy for electronics?
We offer a 30-day return policy. Items must be in their original packaging, including all accessories and manuals, and show no signs of physical damage or heavy use.
Are Samyang lenses compatible with my camera body?
We offer lenses for various mounts including Sony E, Canon RF, Fujifilm X, and Nikon Z. Please check the specific product page to ensure the mount matches your camera system before purchasing.
How can I update the firmware on my AF lenses?
Firmware updates can be performed using the Samyang Lens Station. This accessory allows you to connect your lens to a computer to update software and calibrate focus settings.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.